Help center

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Account

I cannot sign inTap Forgot password on the sign-in screen and follow the link we email you. Check your spam folder too. If you still cannot sign in, write to us with the contact form on the…

Rides

How to request a ride1. Open Kuulis and type where you are going. 2. Check the price and the payment method. 3. Tap Request moto . We let you know when a driver accepts. The price you see when you…
I left something on the motoGo to Rides , open the ride and tap I need help with this ride → I left something . Describe what you left. We tell the driver. If they have it, the ride chat opens so you can…

Paying your driver

How rides are paidIn Kuulis you pay the driver directly , with the method you chose (cash, pago móvil, Binance or Zelle). Kuulis takes no commission per ride. The amount is the price the app…

Wallet and monthly fee

The driver's monthly feeKuulis takes no commission per ride. You pay a monthly fee only in the months you do rides , based on what you earned that month. The first months are free. The fee is taken from…

Safety

Your safety on the ride- Check that the plate and the moto match the ones in the app. - In some cities the driver asks for a PIN to start. - Share your live ride with your trusted contacts . - If you…

Documents

Problems with the app

The app does not load or closes1. Check your internet connection. 2. Close the app completely and open it again: that is how it gets updates. 3. On Android, install the latest version from the Kuulis website.…

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